CVE-2013-4717

EUVD-2013-4568
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
SQL Injection
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTPrimary
8.8 HIGH
NETWORK
LOW
LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Base Score
CVSS 3.x
EPSS Score
Percentile: 75%
Affected Products (NVD)
VendorProductVersion
otrsotrs
3.0.0 ≤
𝑥
≤ 3.0.21
otrsotrs
3.1.0 ≤
𝑥
≤ 3.1.17
otrsotrs
3.2.0 ≤
𝑥
≤ 3.2.8
otrsotrs_itsm
3.0.0 ≤
𝑥
≤ 3.0.8
otrsotrs_itsm
3.1.0 ≤
𝑥
≤ 3.1.9
otrsotrs_itsm
3.2.0 ≤
𝑥
≤ 3.2.6
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
artful
ignored
bionic
not-affected
lucid
ignored
precise
ignored
quantal
ignored
raring
ignored
saucy
ignored
trusty
dne
utopic
ignored
vivid
ignored
wily
ignored
xenial
not-affected
yakkety
ignored
zesty
ignored