CVE-2017-16854

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
6.5 MEDIUM
NETWORK
LOW
LOW
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
mitreCNA
---
---
CVEADP
---
---
Base Score
CVSS 3.x
EPSS Score
Percentile: 54%
VendorProductVersion
otrsotrs
3.3.0 ≤
𝑥
≤ 3.3.20
otrsotrs
4.0.0 <
𝑥
≤ 4.0.26
otrsotrs
5.0.0 ≤
𝑥
≤ 5.0.24
otrsotrs
6.0.0 ≤
𝑥
≤ 6.0.1
debiandebian_linux
7.0
debiandebian_linux
8.0
debiandebian_linux
9.0
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
noble
dne
mantic
dne
jammy
not-affected
impish
not-affected
hirsute
not-affected
groovy
not-affected
focal
not-affected
eoan
not-affected
disco
not-affected
cosmic
not-affected
bionic
not-affected
artful
ignored
zesty
ignored
xenial
needed
trusty
dne