CVE-2017-16854

EUVD-2017-8028
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTPrimary
6.5 MEDIUM
NETWORK
LOW
LOW
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Base Score
CVSS 3.x
EPSS Score
Percentile: 57%
Affected Products (NVD)
VendorProductVersion
otrsotrs
3.3.0 ≤
𝑥
≤ 3.3.20
otrsotrs
4.0.0 <
𝑥
≤ 4.0.26
otrsotrs
5.0.0 ≤
𝑥
≤ 5.0.24
otrsotrs
6.0.0 ≤
𝑥
≤ 6.0.1
debiandebian_linux
7.0
debiandebian_linux
8.0
debiandebian_linux
9.0
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
artful
ignored
bionic
not-affected
cosmic
not-affected
disco
not-affected
eoan
not-affected
focal
not-affected
groovy
not-affected
hirsute
not-affected
impish
not-affected
jammy
not-affected
mantic
dne
noble
dne
trusty
dne
xenial
needed
zesty
ignored