CVE-2017-9324

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
8.8 HIGH
NETWORK
LOW
LOW
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
mitreCNA
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CVEADP
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Base Score
CVSS 3.x
EPSS Score
Percentile: 77%
VendorProductVersion
otrsotrs
3.3.0 ≤
𝑥
≤ 3.3.16
otrsotrs
4.0.0 ≤
𝑥
≤ 4.0.23
otrsotrs
5.0.0 ≤
𝑥
≤ 5.0.19
debiandebian_linux
8.0
debiandebian_linux
9.0
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
wheezy
not-affected
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
noble
dne
mantic
dne
jammy
not-affected
impish
not-affected
hirsute
not-affected
groovy
not-affected
focal
not-affected
eoan
not-affected
disco
not-affected
cosmic
not-affected
bionic
not-affected
artful
ignored
zesty
Fixed 5.0.16-1+deb9u2build0.17.04.1
released
yakkety
ignored
xenial
needed
trusty
dne