CVE-2018-16586

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
4.3 MEDIUM
NETWORK
LOW
NONE
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
mitreCNA
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CVEADP
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Base Score
CVSS 3.x
EPSS Score
Percentile: 68%
VendorProductVersion
otrsopen_ticket_request_system
4.0.0 ≤
𝑥
< 4.0.32
otrsopen_ticket_request_system
5.0.0 ≤
𝑥
< 5.0.30
otrsopen_ticket_request_system
6.0.0 ≤
𝑥
< 6.0.11
debiandebian_linux
8.0
debiandebian_linux
9.0
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
noble
dne
mantic
dne
lunar
dne
kinetic
dne
jammy
not-affected
impish
not-affected
hirsute
not-affected
groovy
not-affected
focal
not-affected
eoan
not-affected
disco
not-affected
cosmic
not-affected
bionic
needed
xenial
needed
trusty
dne