CVE-2019-12248

EUVD-2019-3890
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTPrimary
4.3 MEDIUM
NETWORK
LOW
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
Base Score
CVSS 3.x
EPSS Score
Percentile: 71%
Affected Products (NVD)
VendorProductVersion
otrsotrs
5.0.0 ≤
𝑥
≤ 5.0.36
otrsotrs
6.0.0 ≤
𝑥
≤ 6.0.19
otrsotrs
7.0.0 ≤
𝑥
≤ 7.0.7
debiandebian_linux
8.0
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
stretch
ignored
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
bionic
needed
cosmic
ignored
disco
ignored
eoan
not-affected
focal
not-affected
groovy
not-affected
hirsute
not-affected
impish
not-affected
jammy
not-affected
kinetic
dne
lunar
dne
mantic
dne
noble
dne
trusty
dne
xenial
needed