CVE-2019-12746

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
6.5 MEDIUM
NETWORK
LOW
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
mitreCNA
---
---
CVEADP
---
---
Base Score
CVSS 3.x
EPSS Score
Percentile: 71%
VendorProductVersion
otrsotrs
5.0.0 ≤
𝑥
≤ 5.0.36
otrsotrs
6.0.0 ≤
𝑥
≤ 6.0.19
debiandebian_linux
8.0
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
stretch
ignored
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
noble
dne
mantic
dne
lunar
dne
kinetic
dne
jammy
Fixed 6.0.20-1
released
impish
Fixed 6.0.20-1
released
hirsute
Fixed 6.0.20-1
released
groovy
Fixed 6.0.20-1
released
focal
Fixed 6.0.20-1
released
eoan
Fixed 6.0.20-1
released
disco
ignored
cosmic
ignored
bionic
needed
xenial
needed
trusty
dne
Common Weakness Enumeration
References
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/
https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://www.otrs.com/category/release-and-security-notes-en/
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/
https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://www.otrs.com/category/release-and-security-notes-en/