CVE-2019-12746

EUVD-2019-4334
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTPrimary
6.5 MEDIUM
NETWORK
LOW
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
Base Score
CVSS 3.x
EPSS Score
Percentile: 74%
Affected Products (NVD)
VendorProductVersion
otrsotrs
5.0.0 ≤
𝑥
≤ 5.0.36
otrsotrs
6.0.0 ≤
𝑥
≤ 6.0.19
debiandebian_linux
8.0
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
stretch
ignored
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
bionic
needed
cosmic
ignored
disco
ignored
eoan
Fixed 6.0.20-1
released
focal
Fixed 6.0.20-1
released
groovy
Fixed 6.0.20-1
released
hirsute
Fixed 6.0.20-1
released
impish
Fixed 6.0.20-1
released
jammy
Fixed 6.0.20-1
released
kinetic
dne
lunar
dne
mantic
dne
noble
dne
trusty
dne
xenial
needed