CVE-2019-16375

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
Cross-site Scripting
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
5.4 MEDIUM
NETWORK
LOW
LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
mitreCNA
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CVEADP
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Base Score
CVSS 3.x
EPSS Score
Percentile: 66%
VendorProductVersion
otrsotrs
5.0.0 ≤
𝑥
≤ 5.0.37
otrsotrs
6.0.0 ≤
𝑥
≤ 6.0.22
otrsotrs
7.0.0 ≤
𝑥
≤ 7.0.11
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
stretch
ignored
jessie
no-dsa
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
noble
dne
mantic
dne
lunar
dne
kinetic
dne
jammy
not-affected
impish
not-affected
hirsute
not-affected
groovy
not-affected
focal
not-affected
eoan
ignored
disco
ignored
bionic
needs-triage
xenial
needs-triage
trusty
dne