CVE-2019-9753

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
3.5 LOW
NETWORK
LOW
LOW
CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
mitreCNA
3.5 LOW
NETWORK
LOW
LOW
CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R
CVEADP
---
---
Base Score
CVSS 3.x
EPSS Score
Percentile: 45%
VendorProductVersion
otrsotrs
7.0.0 ≤
𝑥
< 7.0.5
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
disco
not-affected
cosmic
not-affected
bionic
not-affected
xenial
not-affected
trusty
dne
Common Weakness Enumeration
References
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework