CVE-2020-1776

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
3.5 LOW
NETWORK
LOW
LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
OTRSCNA
3.5 LOW
NETWORK
LOW
LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
CVEADP
---
---
Base Score
CVSS 3.x
EPSS Score
Percentile: 53%
VendorProductVersion
otrsotrs
𝑥
< 6.0.29
otrsotrs
7.0.0 ≤
𝑥
< 7.0.19
otrsotrs
8.0.1 ≤
𝑥
< 8.0.5
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
stretch
ignored
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
noble
dne
mantic
dne
lunar
dne
kinetic
dne
jammy
not-affected
impish
not-affected
hirsute
not-affected
groovy
not-affected
focal
needed
bionic
needed
xenial
needed
trusty
dne
Common Weakness Enumeration
References
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-13/
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-13/