CVE-2020-2500
01.07.2020, 16:15
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.Enginsight
| Vendor | Product | Version |
|---|---|---|
| qnap | helpdesk | 𝑥 < 3.0.1 |
𝑥
= Vulnerable software versions
Common Weakness Enumeration
- CWE-284 - Improper Access ControlThe software does not restrict or incorrectly restricts access to a resource from an unauthorized actor.
- CWE-798 - Use of Hard-coded CredentialsThe software contains hard-coded credentials, such as a password or cryptographic key, which it uses for its own inbound authentication, outbound communication to external components, or encryption of internal data.