CVE-2021-21443

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
3.5 LOW
NETWORK
LOW
LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
OTRSCNA
3.5 LOW
NETWORK
LOW
LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
CVEADP
---
---
Base Score
CVSS 3.x
EPSS Score
Percentile: 51%
VendorProductVersion
otrsotrs
6.0.0 ≤
𝑥
≤ 6.0.32
otrsotrs
7.0.0 ≤
𝑥
≤ 7.0.27
𝑥
= Vulnerable software versions
Debian logo
Debian Releases
Debian Product
Codename
otrs2
bullseye/non-free
6.0.32-6
fixed
stretch
no-dsa
znuny
bookworm/non-free
6.5.1-1
fixed
stretch
no-dsa
trixie/non-free
6.5.11-1
fixed
sid/non-free
6.5.11-1
fixed
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
noble
dne
mantic
dne
lunar
dne
kinetic
dne
jammy
needs-triage
impish
ignored
hirsute
ignored
focal
needs-triage
bionic
needs-triage
xenial
needs-triage
trusty
dne
Common Weakness Enumeration
References
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2021-13/
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2021-13/