CVE-2023-38059

EUVD-2023-41885
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTPrimary
5.3 MEDIUM
NETWORK
LOW
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
OTRSCNA
5.3 MEDIUM
NETWORK
LOW
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Base Score
CVSS 3.x
EPSS Score
Percentile: 51%
Affected Products (NVD)
VendorProductVersion
otrsotrs
6.0.0 ≤
𝑥
≤ 6.0.34
otrsotrs
7.0.0 ≤
𝑥
< 7.0.47
otrsotrs
8.0.0 ≤
𝑥
< 8.0.37
𝑥
= Vulnerable software versions
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
bionic
needs-triage
focal
needs-triage
jammy
needs-triage
lunar
dne
mantic
dne
noble
dne
oracular
dne
trusty
ignored
xenial
needs-triage
znuny
bionic
ignored
focal
dne
jammy
dne
lunar
ignored
mantic
ignored
noble
needs-triage
oracular
needs-triage
trusty
ignored
xenial
ignored
Common Weakness Enumeration
References
https://otrs.com/release-notes/otrs-security-advisory-2023-08/
https://otrs.com/release-notes/otrs-security-advisory-2023-08/