CVE-2023-5421

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs 
immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Cross-site Scripting
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
3.5 LOW
ADJACENT_NETWORK
LOW
HIGH
CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
OTRSCNA
3.5 LOW
ADJACENT_NETWORK
LOW
HIGH
CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
CVEADP
---
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CISA-ADPADP
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Base Score
CVSS 3.x
EPSS Score
Percentile: 62%
VendorProductVersion
otrsotrs
6.0.0 ≤
𝑥
≤ 6.0.34
otrsotrs
7.0.0 ≤
𝑥
< 7.0.47
otrsotrs
8.0.0 ≤
𝑥
< 8.0.37
𝑥
= Vulnerable software versions
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
oracular
dne
noble
dne
mantic
dne
lunar
dne
jammy
needs-triage
focal
needs-triage
bionic
needs-triage
xenial
needs-triage
trusty
ignored
znuny
oracular
needs-triage
noble
needs-triage
mantic
ignored
lunar
ignored
jammy
dne
focal
dne
bionic
dne
xenial
dne
trusty
dne