CVE-2024-23791

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
4.9 MEDIUM
NETWORK
LOW
HIGH
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
OTRSCNA
4.9 MEDIUM
NETWORK
LOW
HIGH
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
CVEADP
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CISA-ADPADP
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Base Score
CVSS 3.x
EPSS Score
Percentile: 29%
VendorProductVersion
otrsotrs
7.0.0 ≤
𝑥
< 7.0.49
otrsotrs
8.0.0 ≤
𝑥
< 2024.1.1
𝑥
= Vulnerable software versions
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
plucky
dne
oracular
dne
noble
dne
mantic
dne
lunar
dne
jammy
needs-triage
focal
needs-triage
bionic
needs-triage
xenial
needs-triage
znuny
plucky
needs-triage
oracular
needs-triage
noble
needs-triage
mantic
ignored
jammy
dne
focal
dne
bionic
dne
xenial
dne
trusty
dne
Common Weakness Enumeration
References
https://otrs.com/release-notes/otrs-security-advisory-2024-02/
https://otrs.com/release-notes/otrs-security-advisory-2024-02/