CVE-2024-23792

When adding attachments to ticket comments, 
another user can add attachments as well impersonating the orginal user. The attack requires a 
logged-in other user to know the UUID. While the legitimate user 
completes the comment, the malicious user can add more files to the 
comment.

This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
5.3 MEDIUM
NETWORK
HIGH
LOW
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:N
OTRSCNA
5.3 MEDIUM
NETWORK
HIGH
LOW
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:N
CVEADP
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CISA-ADPADP
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Base Score
CVSS 3.x
EPSS Score
Percentile: 29%
VendorProductVersion
otrsotrs
7.0.0 ≤
𝑥
< 7.0.49
otrsotrs
8.0.0 ≤
𝑥
< 2024.1.1
𝑥
= Vulnerable software versions
Ubuntu logo
Ubuntu Releases
Ubuntu Product
Codename
otrs2
plucky
dne
oracular
dne
noble
dne
mantic
dne
lunar
dne
jammy
needs-triage
focal
needs-triage
bionic
needs-triage
xenial
needs-triage
znuny
plucky
needs-triage
oracular
needs-triage
noble
needs-triage
mantic
ignored
jammy
dne
focal
dne
bionic
dne
xenial
dne
trusty
dne