CVE-2024-23793

06.06.2024, 19:15

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.
This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Path Traversal

Provider	Type	Base Score	Atk. Vector	Atk. Complexity	Priv. Required	Vector
NIST	NIST	6.3 MEDIUM	NETWORK	LOW	LOW	CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L
OTRS	CNA	6.3 MEDIUM	NETWORK	LOW	LOW	CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L
CISA-ADP	ADP	---				---
CVE	ADP	---				---

Awaiting analysis

This vulnerability is currently awaiting analysis.

Base Score

CVSS 3.x

EPSS Score

Percentile: 40%

Ubuntu Releases

Ubuntu Product

Codename

znuny

plucky	needs-triage
oracular	needs-triage
noble	needs-triage
mantic	ignored
jammy	dne
focal	dne

Common Weakness Enumeration

CWE-22 - Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
The software uses external input to construct a pathname that is intended to identify a file or directory that is located underneath a restricted parent directory, but the software does not properly neutralize special elements within the pathname that can cause the pathname to resolve to a location that is outside of the restricted directory.

References

https://otrs.com/release-notes/otrs-security-advisory-2024-05/