CVE-2024-28986

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. 

While it was reported as an unauthenticatedvulnerability, SolarWinds has been unable to reproduce itwithout authenticationafter thorough testing. 

However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
9.8 CRITICAL
NETWORK
LOW
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
SolarWindsCNA
9.8 CRITICAL
NETWORK
LOW
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CISA-ADPADP
---
---
Base Score
CVSS 3.x
EPSS Score
Percentile: 96%
VendorProductVersion
solarwindsweb_help_desk
𝑥
≤ 12.8.2
solarwindsweb_help_desk
12.8.3
𝑥
= Vulnerable software versions
Common Weakness Enumeration
References
https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1
https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986