CVE-2024-43446

EUVD-2024-40288
An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. 

This issue affects: 

  *  OTRS 7.0.X

  *  OTRS 8.0.X
  *  OTRS 2023.X
  *  OTRS 2024.X

  *  ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
OTRSCNA
3.5 LOW
NETWORK
LOW
LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
Base Score
CVSS 3.x
EPSS Score
Percentile: 20%
Early Detection
Affected products identified ahead of NVD analysis through intelligence sources.
VendorProductVersionSource
otrsotrs
𝑥
≤ 6.0.34
CNA
Common Weakness Enumeration
References
https://otrs.com/release-notes/otrs-security-advisory-2025-02/