CVE-2024-57728 :: Enginsight Vulnerability Database

Provider	Type	Base Score	Atk. Vector	Atk. Complexity	Priv. Required	Vector
NIST	NIST	7.2 HIGH	NETWORK	LOW	HIGH	CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
mitre	CNA	---				---
CISA-ADP	ADP	7.2 HIGH	NETWORK	LOW	HIGH	CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Base Score

CVSS 3.x

EPSS Score

Percentile: 71%

Vendor	Product	Version
simple-help	simplehelp	𝑥 < 5.5.8

𝑥

= Vulnerable software versions

Common Weakness Enumeration

CWE-59 - Improper Link Resolution Before File Access ('Link Following')
The software attempts to access a file based on the filename, but it does not properly prevent that filename from identifying a link or shortcut that resolves to an unintended resource.
CWE-22 - Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
The software uses external input to construct a pathname that is intended to identify a file or directory that is located underneath a restricted parent directory, but the software does not properly neutralize special elements within the pathname that can cause the pathname to resolve to a location that is outside of the restricted directory.

Vulnerability Media Exposure

[ENGLISH] DragonForce Exploits SimpleHelp Flaws to Deploy Ransomware Across Customer Endpoints
The threat actors behind the DragonForce ransomware gained access to an unnamed Managed Service Provider's (MSP) SimpleHelp remote monitoring and management (RMM) tool, and then leveraged it to exfiltrate data and drop the locker on multiple endpoints. It's believed that the attackers exploited a trio of security flaws in SimpleHelp (CVE-2024-57727, CVE-2024-57728, and CVE-2024-57726) that were
Published: 2025-05-29T16:04:00+05:30

References

https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier

https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/