CVE-2025-14079

EUVD-2025-206869

05.02.2026, 10:16

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.

Provider	Type	Base Score	Atk. Vector	Atk. Complexity	Priv. Required	Vector
NIST	Primary	5.3 MEDIUM	NETWORK	LOW	NONE	CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
Wordfence	CNA	5.3 MEDIUM				CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Awaiting analysis

This vulnerability is currently awaiting analysis.

Base Score

CVSS 3.x

EPSS Score

Percentile: 10%

Common Weakness Enumeration

CWE-862 - Missing Authorization
The software does not perform an authorization check when an actor attempts to access a resource or perform an action.

References

https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.4/includes/class-crm-ajax-functions-one.php#L15

https://plugins.trac.wordpress.org/changeset/3449609/

https://www.wordfence.com/threat-intel/vulnerabilities/id/6fd3ea16-4706-4573-b905-93dff434968d?source=cve