CVE-2025-24388

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.

This issue affects: 

  *  OTRS 7.0.X

  *  OTRS 8.0.X
  *  OTRS 2023.X
  *  OTRS 2024.X
  *  OTRS 2025.X

  *  ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTNIST
3.8 LOW
NETWORK
LOW
HIGH
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L
OTRSCNA
3.8 LOW
NETWORK
LOW
HIGH
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L
CISA-ADPADP
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Awaiting analysis
This vulnerability is currently awaiting analysis.
Base Score
CVSS 3.x
EPSS Score
Percentile: 9%
Common Weakness Enumeration
Vulnerability Media Exposure
References
https://otrs.com/release-notes/otrs-security-advisory-2025-06/