CVE-2026-41906

EUVD-2026-28409

07.05.2026, 19:16

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

Provider	Type	Base Score	Atk. Vector	Atk. Complexity	Priv. Required	Vector
NIST	Primary	7.1 HIGH	NETWORK	LOW	LOW	CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

Awaiting analysis

This vulnerability is currently awaiting analysis.

Base Score

CVSS 3.x

EPSS Score

Percentile: 7%

Common Weakness Enumeration

CWE-639 - Authorization Bypass Through User-Controlled Key
The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.

References

https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-p6hg-2cwg-rrx9