CVE-2026-48190

EUVD-2026-33550
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS: 

  *  7.0.X
  *  8.0.X
  *  2023.X
  *  2024.X
  *  2025.X
  *  2026.X before 2026.4.X
ProviderTypeBase ScoreAtk. VectorAtk. ComplexityPriv. RequiredVector
NISTPrimary
3.5 LOW
NETWORK
LOW
LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Base Score
CVSS 3.x
EPSS Score
Percentile: 4%
Affected Products (NVD)
VendorProductVersion
otrsotrs
7.0.0 ≤
𝑥
≤ 8.0.37
otrsotrs
2023.0.0 ≤
𝑥
< 2026.4.1
𝑥
= Vulnerable software versions
Common Weakness Enumeration
References
https://otrs.com/release-notes/otrs-security-advisory-2026-04/